Sometimes, logging into accounts can be difficult with firewalls as well as plain “rookie” mistakes.  I would recommend trying to log in from another computer to make sure its not a typing error or caps lock problem.  If that does not work, check out some of these steps on the check list which should help you get back into your email account soon!

1.  Your browser may be corrupt.  Uninstall your browser and reboot your computer.  After reinstall your desired browser and make sure its fully updated and on all default settings.

2.  Run a virus and malware/spyware scan. There could be something preventing or blocking your log in process.  Check out the recommended programs we have listed here (make sure they are fully updated!)

3.  Disable any firewalls you have loaded on.  Whether it is the Windows firewall or a modem/router firewall, turn it off for a couple minutes to determine if that is causing the conflict!  Do not leave this off for a long period of time; it is asking for trouble.

^That should get you back in and running!  Good luck with the jobs!

Don’t feel bad, this one took me a while to figure out too. The new Windows Live Hotmail was designed to look and function much more like Outlook. Viewing email headers is no exception. To view the full email message header, right click an email message displayed in your list of messages. A menu will pop-up as shown below. Click on the View source option, and a new window will open displaying the full email message header.

View Windows Live Hotmail Headers:

Note: This does not work in the “classic” view of Windows Live Hotmail. You must be in the full version view.