I tried downloading iTunes but when I try to install it and click the files I downloaded, it says it is incomplete and gives me an error that iTunes cannot be installed.? Please help me!!
iTunes has quickly become the most popular media player on the net, rising behind its product iPod.? Although its compatible with Windows machines, it does not always mean it does not cause conflict or installation problems.? If you are installing iTunes and hit a bump, getting an error of “iTunes cannot run because some of its required files are missing. Please reinstall iTunes”, see if this could be your fix.
At times, when iTunes is initially released, it does not have all the appropriate bugs worked out for Windows PC’s.? The common problem reported that the installation files are not all intact or certain files are missing could mean a conflict between QuickTime or that release of iTunes might not be ready for your system.
While some may suggest installing an older version of iTunes, that won’t do much as installing iTunes puts on the imbedded newer version of QuickTime released with that software.
One fix to try is putting on an older version of iTunes from here.? Select iTunes from the drop down list and and look towards some of the older releases.
Try removing QuickTime entirely from your machine before downloading the new files.? Go to your Control Panel, then Add or Remove programs and look for QuickTime.? Uninstall but do not reboot your computer unless prompted.? In your Program Files folder on your C:/ drive, locate QuickTime and delete the folder.? Once that is complete, delete the QuickTime and QuicktimeVR files located in the C:\Windows\system32\ folder.? Empty your recycle bin, reboot and retry!
14 Responses
Kevin
March 16th, 2009 at 9:02 am
1I love your posts! Seriously they are very helpful, I didn’t know that you can download older versions of this software, its really handy to know this!
Rock on.
Adam
June 10th, 2009 at 3:00 am
2Hello,
I have a few problems with iTunes. My PC recently completely crashed and I had to buy a new one. I bought a Dell, with Vista installed. My entire library is on an external drive, to protect me from precisely this kind of situation. I have successfully installed iTunes but found it very difficult to re-install my library back into iTunes (around 13,000 songs). Once I managed to upload my library, I have now found that I am unable to edit any of the information relating to songs, artists etc, as I had managed previously. I am also unable to increase the volume. when I click on these tabs the pages are un-highlighted and I cannot alter any of this info…..
Any suggestions and help appreciated…
Thanks,
Adam
mk
June 17th, 2009 at 7:11 pm
3Thanks so much for the help! I thought I was losing it but it’s just apple. They get paid enough to work these bugs out ahead of time, wouldn’t you say?
allison
June 21st, 2009 at 5:42 pm
4do i have to pay for itunes? when i got my ipod, it came with a disk to put itunes on my computer and i never had any problems (and didn’t have to pay extra). but today i tried using it and it said there was a problem with Quicktime player and to uninstall it, then reinstall it. So i did. THEN it said i had to do the same with iTunes. So i did. But I cannot get iTunes re-installed. I tried using my iTunes disk AND tried downloading from the internet. The apple site says I have to pay for a 1, 2, or 3-year access… what’s with this? I just want my plain ol’ iTunes back!
allison
June 21st, 2009 at 5:45 pm
5by the way, i have window’s vista
Nate
July 7th, 2009 at 10:57 pm
6I turned off my computer to go on vacation for 6 days, and iTunes worked perfectly fine. After I came back, I turned on my computer and opened up iTunes, and my entire library was wiped out. I reloaded my library, and after a while, closed it. I came back later and opened up iTunes again, and my library was gone, again. It does this everytime I open and close iTunes now, and it’s really annoying, because 1) I have to reloaded my massive library, and that takes forever, and 2) Because everytime I reload it, it loads every sound file on the computer into it, so then I have to delete all the extra stuff that I don’t want in iTunes. Anyone know what to do???
Thanks,
Nate
Ella
September 8th, 2009 at 3:10 pm
7Hello! I’m having exactly the same problem as Nate, every time I turn my computer on my iTunes is completely wiped of all my songs. Fortunately I keep all my downloaded mp3. files in a separate folder in ‘My Documents’, these are always the same as when I left them and none of them are deleted, but just the iTunes has been wiped. This is so irritating as uploading my 10,000 song library takes forever. Obviously I can just re-upload all my songs into the Library whenever I need to sync my iPod, but this is so inconvenient! I use a XP Professional and the latest versions of iTunes, Quicktime ect. PLEASE help me as this is bugging me so so much!
Thankyou!
Ella
Vikkie
September 11th, 2009 at 4:13 pm
8Aww man, It’s happening to me too and I’m getting REALLY annoyed by this… Any Help?
dayna murphy
October 1st, 2009 at 3:05 pm
9I had a virus and lost itunes.. I keep trying to reinstall and it says that I’m missing itunes.msi.. Where can I find this file? Dayna
j.a.hill
November 20th, 2009 at 8:00 am
10cannot import dvd
Eileen
December 5th, 2009 at 11:45 am
11Hello, I’m experiencing a problem with iTunes in which I’ve already installed it (and it had been working fine) when one day, I tried to open it and it gave me an error saying, “iTunes could not run because some of its required files are missing.” I’ve tried uninstalling it, but that completely crashes my computer. Any suggestions?
Thank you,
Eileen
kevin mitnick
December 30th, 2009 at 2:06 pm
12Anyhow I am FORCED unnecessarilly to upgrade from 7.5 to 9.0.2.25 so I can get the free starbucks download of the week. (went to redeem and put code in “You must have the latest version of iTunes to redeem this code”
It installs all the way and then craps out “ipod service is not starting, retry cancel” if you click cancel it UNDOES the entire install and you have to start over only to get to this point yet again. If you click retry after 5 attempts to start the service it just fails again. If you use services.msc or process explorer, neither is able to manually start the service.
The only dependency I can see is “RCP” which I re-start and then try to start ipod service. It WILL NOT START. If I reboot it starts but then the install is interrupted by the reboot. If you leave ipod running and re-install itunes it says “an error occurred during the last installation, try again later” but of course the only way to get it to think it’s “later” is to remove everything and then run it.
HELP!
carole kips
February 13th, 2010 at 6:23 pm
13i have problems installing itunes,( i had it installed perfectly when one morning it was wiped out of my laptop.) i hve tried re-installing it multiple times with no success , it gives me error code 2330,the installer has encountered an unexpected error with this package.please help!
bobby
March 4th, 2010 at 7:44 pm
14i had itunes before i got my ipod touch, but when i tried to install and sync my ipod i realized that you need at least a level 9 download of itunes. I downloaded the new version and when i tried to open it it said that itunes cannot run because some of the required files are missing. when i went to repair itunes it does so completely but when i open itunes back up i continue to have to get the message about itunes cannot run because some required files are missing. any help would be great
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