Hi, I just downloaded something and it messed up my entire computer.? I think it’s Internet Security 2010 and its making my computer slow and have all these messages that pop up and say I have an infection but it cannot be removed unless I buy another program.? Do I need to buy this other program?? Thanks for your help, I appreciate your advice!
Internet Security 2010 is a rogue anti-spyware that reports false positives and requires you to purchase some bogus software just to get some credit card information.? The first thing to do to remove the program is to kill the process and then remove the files so it won’t come back when you reboot your computer.
To start, we must close the process of the program so it does not try to interfere with the cleaning.? Download RKill and double click on the file.? Allow it to run its course and stop any programs?do NOT reboot after the process is complete or make any other changes that will allow the program to start up again.
Next, download Malwarebytes? Anti-Malware
Do not reboot your computer even if the program prompts you too.? The Internet Security program might interfere with the installation core programs and you may receive an error that it is unable to execute file.
If so, download the executable files from here and put it in the C:\program files\Malwarebytes? Anti-Malware\ folder on your computer.? Make sure you save it directly from your browser to that folder and do not rename the file even though it looks like a bunch of gibberish.
Once complete, double click that recently downloaded file, open the program, click on the update tab and try to update the program.? Run a full scan and let it find the infected files for Internet Security and any of its friends.
Remove any of the infected files that MBAM finds and reboot your computer.? You?re all clean!? Enjoy!